COVID-19 (Coronavirus) Update

To view the current COVID activity by location, please click here.

September 4, 2020 Letter

To Our Residents and Family Members:

Since our last update, we have received test results for all residents and employees tested on September 2nd and 3rd. We are pleased to report no new positive cases of COVID-19. The facility total COVID positive cases remains at 6 residents and 5 employees. The last positive cases were identified with testing conducted on August 19th. We have since had two rounds of testing all previously negative residents and employees on August 26th and September 2nd & 3rd where all results were negative.

We will continue with the increased frequency of monitoring residents and employees for COVID-19 symptoms. Employees who have a temperature or symptoms of COVID-19 will be restricted from working and residents who have a temperature or display symptoms will be placed in isolation. Our employees will continue to wear all recommended personal protective equipment when caring for all residents until further notice.

Residents will be asked to remain in their rooms as much as possible, and to wear a mask when out of their room. Communal dining and group activities are being resumed as long as social distancing can be maintained. Visiting continues to be restricted except for compassionate care situations. Having had positive cases of COVID-19 in our facility unfortunately delays our ability to start the reopening process for a minimum period of 28 days. 

Should we be notified of a new case of COVID-19 in a resident or employee, we will resume frequent notifications and updates. We will also provide notification when Medicalodges Columbus decides to initiate the reopening process.

We ask that you continue to be patient as this pandemic and the status of our surrounding community is ever evolving. We are currently working to implement new routine testing requirements issued last week which will certainly impact our reopening efforts. We thank you for your ongoing support as we focus on the care of our residents and the safety of our employees.

Please call the facility at 620-429-2134 with any questions. 

August 31, 2020 Letter

To Our Residents and Family Members:

Since our last update we have received results from the COVID testing completed on August 26h. No additional residents or employees tested positive for COVID. Medicalodges Columbus total COVID positive cases remains at 6 residents and 5 employees. All residents residing on the Gran Villas have remained negative and we continue to keep that portion of the facility isolated from the nursing facility.

Our next scheduled date for testing is September 2nd. Based on new CMS guidance, and the prevalence of COVID in the Cherokee county community, Medicalodges Columbus will test employees on a twice weekly basis until further notice. Residents will continue to be tested weekly until two series of testing returns all negative results for both residents and employees and there has been a period of at least 14 days since the last identified positive case in either a resident or employee. We will contact you if you or your loved one is suspected to have, is diagnosed with or tests positive for COVID-19.

We continue with our measures to prevent the spread of the virus as much as possible. These measures include increased frequency of monitoring residents and employees for COVID-19 symptoms, isolating residents with symptoms and restricting from work employees who have symptoms. Group dining and group activities will continue to be restricted. Residents are restricted to their rooms, including for meals, and are expected to wear a mask if they must leave their room. Our employees will continue to utilize all appropriate protective equipment until further notice and visitors will continue to be restricted.

A new update will be provided once results from the upcoming testing are received. In the meantime, if you have questions we encourage you to contact us at 620-429-2134. Thank you all for the cooperation and support.

August 24, 2020 Letter

To Our Residents and Family Members:

Since our last update we have received results from the COVID testing completed on August 19th. One additional resident and three additional employees have tested positive. Residents who have tested positive have been isolated to a hall with staff dedicated to their care. Employees who have tested positive have been restricted from working. At this time Medicalodges Columbus total COVID positive cases is 6 residents and 5 employees. All residents residing on the Gran Villas have remained negative and we continue to keep that portion of the facility isolated from the nursing facility.

Testing of all previously negative residents and employees will be conducted again this week. We will contact you if you or your loved one is suspected to have, is diagnosed with or tests positive for COVID-19. We will be conducting weekly testing until two consecutive weeks of testing each return all negative results.

We will continue with our measures to prevent the spread of the virus as much as possible. These measures include increased frequency of monitoring residents and employees for COVID-19 symptoms, isolating residents with symptoms and restricting from work employees who have symptoms. Group dining and group activities will continue to be restricted. Residents are restricted to their rooms, including for meals, and are expected to wear a mask if they must leave their room. Our employees will continue to utilize all appropriate protective equipment until further notice and visitors will continue to be restricted.

A new update will be provided once results from the upcoming testing are received. In the meantime, if you have questions we encourage you to contact us at 620-429-2134. Thank you all for the cooperation and support.

August 14, 2020 Letter

To Our Residents and Family Members:

Since our last update we have received results from the retesting conducted on August 10th. These retests were completed due to lab errors on the original testing conducted on August 4th. From these results 2 additional residents tested positive for COVID. These residents have been managed in the facility as if they were positive prior to having received these results. We have also received 1 additional positive employee test. One employee and one contract individual tests are also still outstanding. Medicalodges Columbus total positive cases are 5 residents and 2 employees.

Testing of all previously negative residents and employees was conducted again on August 12th and those results remain pending at this time.  We will contact you if you or your loved one is suspected to have, is diagnosed with or tests positive for COVID-19.

We will continue with our measures to mitigate spread of the virus as much as possible. These measures include increased frequency of monitoring residents and employees for COVID-19 symptoms, isolating residents with symptoms and restricting from work employees who have symptoms. Group dining and group activities will continue to be restricted. Residents are restricted to their rooms, including for meals, and are expected to wear a mask if they must leave their room. Visitors continue to be restricted.

Additional updates will be provided as we receive results from our testing conducted on August 12th In the meantime, if you have questions we encourage you to contact us at 620-429-2134. Thank you all for the cooperation and support.

August 10, 2020 Letter

To Our Residents and Family Members:

On August 4th testing for COVID-19 was completed on Medicalodges Columbus residents and employees. All but two resident results have been received. Three residents tested positive for the virus. Employee results received thus far have been negative. There were lab errors with two residents and multiple employee tests. Each of these residents and employees were restested on August 10th. Medicalodges Columbus total positive cases are three residents and one employee.

Residents who tested positive have been isolated to a hall with staff dedicated to their care. Once these residents meet the CDC criteria for removing isolation precautions, they will return to their original rooms. Should additional residents test positive, they will also be moved to the same hall.

We do plan an additional round of testing this week for all residents and employees who have previously tested negative. We will contact you if you or your loved one is suspected to have, is diagnosed with or tests positive for COVID-19.

We will continue with our measures to mitigate spread of the virus as much as possible. These measures include increased frequency of monitoring residents and employees for COVID-19 symptoms, isolating residents with symptoms and restricting from work employees who have symptoms. Group dining and group activities will continue to be restricted. Residents are restricted to their rooms, including for meals, and are expected to wear a mask if they must leave their room. Visitors continue to be restricted.

Additional updates will be provided as we receive results from our testing this week. In the meantime, if you have questions we encourage you to contact us at 620-429-2134. Thank you all for the cooperation and support.

August 3, 2020 Letter

To Our Residents and Family Members:

We want to notify you that an employee at Medicalodges Columbus has tested positive with COVID-19. This employee had been restricted from working due to having reported symptoms consistent with COVID-19 and will continue to be restricted until they meet the CDC required return to work criteria. Please know we are strictly adhering to guidance from the CDC and directions from the state and local health departments to ensure we are taking all the appropriate steps.

We will be testing all our residents and employees this week. We will contact you if you or your loved one is suspected to have, is diagnosed with or tests positive for COVID-19. We expect to start receiving results the end of this week or early next week.

Resident safety is our top priority and we are doing what we can to prevent as much as possible the spread of COVID-19. All our employees will be utilizing all appropriate protective equipment until further notice. We do have adequate supplies of protective equipment. We have increased the frequency of monitoring residents and employees for COVID-19 symptoms, isolating residents with symptoms and restricting from work employees who have symptoms. Group dining and group activities are restricted. Residents are restricted to their rooms, including for meals, and are expected to wear a mask if they must leave their room. Visitors continue to be restricted.

We know you may have questions and we encourage you to contact us at 620-429-2134, but please be patient as our focus currently is caring for our residents and preventing the further spread of the virus.

We also understand connecting with family members is important to our residents. Family and friends are encouraged to connect with their loved ones through video chat, calling, texting, or other social media formats and our employees are here to help facilitate those connections.

Medicalodges Columbus remains true to our mission to serve and enhance the lives of others. We are very appreciative of all the support and understanding we have received from resident families, friends, employees and the community. Additional updates will be on our Medicalodges Columbus website at www.medicalodgescolumbus.com on our COVID-19 alert page. Thank you all for the cooperation and support. 

June 1, 2020 Letter

Dear Residents, Families, Friends and Visitors,

As our surrounding communities and businesses begin to return to normal and open up we want to take the opportunity to thank everyone for their ongoing support. This has certainly not been easy for anyone. We also want to provide information on how our Medicalodges, Gran Villas and New Hope locations will be impacted.

Many areas continue to see positive cases of COVID-19 and community transmission. As businesses begin to reopen, travel restrictions and gathering restrictions eased and eliminated, we can expect to see continued new cases in our communities. The individuals we care for remain at extremely high risk for illness, hospitalization and even death due to COVID-19.  It is estimated that 40% of the deaths caused by COVID-19 have been in those who reside in long term care facilities and other congregate living communities.  For these reasons, our Medicalodges, Gran Villas and New Hope communities will continue with our current processes to prevent as much as possible the introduction of the virus into our locations. These efforts include, among other things:

  • Restricted access to our locations to essential personnel only
  • Restricted visiting with the exception of compassionate and end of life situations only
  • Strict adherence to hand hygiene, cough etiquette and use of face masks for all who enter our locations
  • Social distancing for residents as much as possible including no communal dining or large group activities
  • Monitoring of employees and residents for symptoms of COVID-19, including temperature
  • Restricted entry of any individual with a temperature or other symptoms of COVID-19, travel restrictions or potential exposure, including employees

We are currently developing reopening plans as an organization, keeping in line with the guidance provided by the CDC, CMS, state and local health departments and our state survey agencies. These plans will very likely include limited numbers of visitors allowed per resident, limited numbers of individuals allowed in our location at a given time, restricting visiting to specific areas of the facility and arranging for visits by appointment. As these plans are finalized, they will be shared with you. The health and safety of our residents and employees is of the utmost importance to us during this transition period.

You are encouraged to continue connecting with your loved ones through a variety of means, including letters, cards and notes, window visits, phone calls and video chat via google hangouts, Zoom and Facetime and Facebook chat. Our employees are available and happy to assist with arranging the use of technology devices for phone calls and video chats.

And a sincere thank you for your encouraging words sent through a variety of means to our employees. We know they are the heroes in all of this, and it is so meaningful when they hear it from you too. We will get through this and we all look forward to hugs, kisses on the cheek and handshakes.

Sincerely,

Shannon Lager, RN, BSN
Vice President & Chief Operating Officer

May 1, 2020 Letter

 

A letter to our Residents & Families

In this time of unprecedented pandemic, we have taken steps to protect our staff and residents.  As our surrounding communities begin to open up, we will remain vigilant in our efforts to reduce the risk of the virus entering our facilities, including restricting visiting and non-essential personnel. Below you will find what we will continue to have in place to prevent and manage the COVID-19 risk.

First, rest assured we are following the recommendations provided by the Centers for Disease Control and Prevention (CDC), Centers for Medicare and Medicaid (CMS) and our State and Local Health Departments. While we are doing everything possible, you or your loved one may come in contact with someone who is unknowingly contagious.  The CDC has stated that individuals without symptoms may spread the virus.  As a precaution ALL of our staff and anyone entering the facility to conduct essential services for our residents are required to complete a screening regarding their travels and, potential encounters with anyone who has been diagnosed with the virus, and they have their temperature taken.  ALL individuals who enter the facility are required to wear a mask covering their nose and mouth, perform hand hygiene and are required to notify us if they later develop symptoms consistent with the virus.

We are doing everything possible to reduce the risk of the virus entering our facility; however, nothing is guaranteed.  Some people who have the virus do not have any symptoms and can still spread the virus.  We are doing our best with the tools we have, and we will make it through this pandemic apart but together.

Here is a brief description of what we will continue to do to reduce the risk of exposure to coronavirus in our facility even as the surrounding community begins to open up:

  • Entry to the facility is restricted to staff and essential personnel only.
  • Every resident has their temperature taken and reviewed by a licensed nurse every day.
  • Medical providers (Doctors, Nurse Practitioners, Physician Assistants) are encouraged to conduct visits using telehealth technology so residents do not have to leave our facility and risk exposure to the virus.
  • Residents who leave our facility and risk exposure in the community are restricted to their room for a period of time afterwards to monitor for the development of symptoms.
  • Isolation precautions are initiated for any resident who develops symptoms. They are restricted to their rooms and staff wear protective equipment when providing their care.
  • Communal dining and activities have been suspended. Activities are provided in-room. Dining occurs in-room, or in small groups where social distancing can be maintained.
  • Deliveries are made without entry of vendors into to the facility. Staff bring our deliveries into the building.
  • Every staff member has their temperature taken every day and are screened for symptoms, travel and contacts which may place them at risk for exposure to the virus. Staff members who are sick or meet any of the exposure criteria are restricted from working in the building.
  • All staff and essential personnel wear masks while in the building.

What can families and friends do to help?

  • Write letters or send cards to your loved one, and ask your friends and relatives to do the same.
  • Have grandchildren make pictures and mail them to your loved one.
  • Make copies of photos and mail them in a letter to your loved one.
  • Send blank cards and envelope sets so your loved one can write to family and friends.
  • Bring pets to the resident’s window; seeing a pet is a great way to lift spirits.
  • Hang a bird feeder outside your loved one’s window, and refill it every time you visit. Ask your loved one about the birds that come to eat.
  • Bring chairs to sit outside the window and visit at the window on pleasant days.
  • Send gifts such as hand lotion, cologne, candy, books, puzzles, etc. A surprise gift is always welcome.
  • Print a copy of the hometown newspaper and mail it to your loved one. News from the childhood home of your loved one is welcomed and keeps them connected.
  • We have technology which allows residents to visit loved ones via video chat technology such as Facetime, Google Hangouts or Zoom. Pease make an appointment, as our staff can help residents utilize the technology.
  • Send a note to our staff too; let them know you appreciate their hard work.

Remember, these restrictions will not last forever, but until they are no longer recommended, we will continue to do what we can every day to reduce the risk of the spread of this virus to our residents and your loved ones. We love you like our own family and we will get through this together but apart.